Self-Awareness and Feedback

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People who are internally driven not only perform well and create successful situations, they also give their coworkers permission to raise the bar on their own performance as well. Leaders can foster a culture like this by creating an open-feedback environment that is built on constructive criticism. Teammates that build each other up and maintain…

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3 Common Mistakes That Leaders Make

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Being able to rally a team around a single cause, be it for sport, business, or even in an emergency is a truly impressive talent. When a great leader is at work, the entire company seems to operate at a higher level. Unfortunately, sometimes even leaders with the best intentions still make mistakes. Here are…

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How You Can Use Your Leadership to Improve Employee Morale

Level Up Morale

When you’re in a leadership position, the responsibilities seem endless. And with everything that goes on during day-to-day operations, sometimes things like employee morale can slip through the cracks. While it might be easy to decide that a paycheck is enough incentive, a focus on employee morale can be a major boost to all aspects…

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How to Use Urgency in Your Business

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“Progressive improvement beats delayed perfection.” – Mark Twain False Sense of Urgency A false sense of urgency can be fixed with time management, but there is a greater problem to this issue: prioritizing tasks. Prioritizing is a skill that we develop over time because, as we get better at doing our jobs or running our…

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Creating Influential Work Relationships

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“Get employees excited to work for you. An enthusiastic and positive work environment is felt by the customer.” – Shep Hyken Two Types of Successful Work and Personal Relationships There are two types of successful relationships in the workplace: ones that involve a blend of both work and personal relationships, and relationships where people distinctly…

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Maintaining Customer Satisfaction and Loyalty

Maintaining Customer Satisfaction and Loyalty

“Do what you do so well that they will want to see it again and bring their friends.” – Walt Disney Technology + Simplicity = Return Customers Technology is advancing faster and faster. The iPod is the perfect example for this, since every new version gets smaller, has more capabilities, and comes out faster than…

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Are You Ignoring the Catalyst?

Rock Bottom

“Be kind, for everyone you meet is fighting a hard battle.” – Ian MacClaren Everyone hits rock bottom at some point in their lives. It may seem like the end of the world as you know it – and you’re right. Your life is going to change when tragedy strikes – like someone you love…

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Leadership is Action Not Position

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Leaders Use their Attitudes to Define Themselves In his book The 5 Levels of Leadership, John Maxwell notes that, “Leadership is meant to be active and dynamic. Its purpose is to create positive pain.” Leaders do not allow their titles to define them. They do not become content with their positions because they understand that…

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Nothing Worth Doing is Easy

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In Seth Godin’s book The Dip, he explains why pushing through discomfort and multiple failures leads to success and also knowing when to quit. You’ve probably heard the saying, “Nothing worth doing is easy,” but why is it not easy? Is it because, if it was, then anyone could do it? There has to be…

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Why Successful People Seek Coaching

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“Success is defined by action – not knowledge.” Successful people invest in their personal growth by creating goals with milestones and creating plans to guide their success. When planning, they educate themselves by seeking resources like books, blogs, and online articles, but reading has its limits. We only see people’s success once they’ve reached their…

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